Drop out Rate
One of the challenges of running an effective education program is minimising the number of drop outs. A high drop out rate may indicate a problem with maintaining participant interest, staffing problems or flaws in the content of the course. Drop outs also impinge upon revenue generation due to the curtailing of fee payments. As it may not be possible for this dip in revenue to be filled by another candidate, this can lead to lower than expected Income.
Making the KPI
To measure Drop Out Rate, you’ll need to know:
- The number of Drop Outs
- The total number of participants
To calculate Drop Out Rate, divide the number of Drop Outs by the total number of enrolled students.